We’re happy to exchange or refund any items form the shop as long as they’re unused and in the same condition that you received them. They must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges
Get in touch if you’d like to exchange an item. Maybe you ordered the wrong size? Get in touch.
Shipping returns
To return your product, you should mail your product to us. Please get in touch for a return address—we don’t like having our personal postal addresses publicly on the internet 🙂
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.